Returns & Exchanges
At Authentic.com, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once submitted, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack your items in their original packaging with all tags attached, then drop off the parcel at any authorized carrier location.
Receive Refund
After our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing